Need to get in touch?

Contact us via the form belowto the right, send us a direct message on Twitter or call us on 0800 079 2732 (2732 from your Asda mobile!)
Customer service opening hours
Monday to Friday 8:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday 10:00am - 5:00pm
Christmas Day 9:00am - 6:00pm
Boxing Day 9:00am - 6:00pm
New Years Eve 8:00am - 7:00pm
New Years Day 10:00am - 5:00pm

Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.

Got a question?

Couldn’t find an answer in our FAQs?

Fill out our form below and we will get back to you in a jiffy. If you're a current customer, please provide your Asda Mobile number and your last top up method.

Still not sure?

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Here's what people say

Everything excellent as always. Love Asda mobile. Michael, Pershore

Dave made the process very easy, and was very friendly and makes me want to stay with asda mobile. Maddie, Leicester

First time using pay as you go, very easy to use and quick answer and helpful call centre John, Kendal

Always good communication with your representatives. Would have stayed with you but got a better deal than you could offer. Kate, Hull