Got a network issue?
Customer service opening hours
- Monday - Friday 8:00am - 8:00pm
- Saturday 9:00am - 6:00pm
- Sunday 10:00am - 5:00pm
Need to get in touch about your handset?
Handset customer service opening hours
- Monday - Saturday 9:00am - 6:00pm
- Sunday 10:00am - 4:00pm
Below are a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.